Refund & Return Policy
1. Return Eligibility
We want you to be satisfied with your purchase.
Eligible items may be returned if they meet the conditions outlined in this policy.
2. Return Window
Return requests must be submitted within 30 days of delivery.
Requests received after this period may not be eligible for return or refund.
3. Condition of Returned Items
Returned items must be:
Unworn
Unwashed
Free from stains, odors, or damage
In their original condition
Returned with original tags and packaging, where applicable.
We reserve the right to refuse returns that do not meet these conditions.
4. Non-Returnable Items
The following items are generally not eligible for return unless defective or incorrect:
Customized or personalized products
Final sale items
Gift cards
Items showing signs of wear or misuse
5. Exchanges
If you receive the wrong size or wish to exchange an eligible item, please contact us within the applicable return period.
Exchange availability depends on inventory.
6. Refund Processing
Once your returned item has been received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method.
Processing times may vary depending on your financial institution.
7. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include:
Your order number
A description of the issue
Photographs of the product and packaging
We will work promptly to resolve the matter through replacement, exchange, or refund, as appropriate.
8. Return Shipping
Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.
Original shipping charges are generally non-refundable unless otherwise required by law.
9. Contact Information
For assistance with returns or refunds, please contact us through our Contact page.
These policies are intended to provide transparency regarding our business practices and may be updated from time to time.
Please review them periodically for the latest information.
