Shipping Policy

1. Order Processing

Orders are typically processed within 2–5 business days after payment confirmation.

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Processing times may vary during holidays, promotional periods, or periods of increased order volume.

2. Shipping Origin

All orders are fulfilled and shipped from our fulfillment center located in Los Angeles, California, USA.

3. Estimated Delivery Times

Estimated delivery times begin after order processing.

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Typical delivery estimates are:

6–10 business days

Delivery times are estimates only and are not guaranteed.

4. International Shipping

We currently ship to selected international destinations.

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Availability may vary depending on shipping carrier restrictions and local regulations.

5. Customs & Duties

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

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These charges are the responsibility of the customer unless otherwise stated at checkout.

6. Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, where available.

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Tracking updates are provided directly by the shipping carrier.

7. Shipping Delays

Delivery may occasionally be delayed due to circumstances beyond our control, including weather conditions, customs inspections, carrier disruptions, natural disasters, labor actions, or other unforeseen events.

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We appreciate your patience and understanding should delays occur.

8. Lost or Stolen Packages

Once a shipment has been marked as delivered by the carrier, Keep It Simple Society is not responsible for lost or stolen packages.

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If you believe your package has been lost, please contact the shipping carrier first. We will gladly assist where possible.

9. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information.

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Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges before reshipment.

10. Contact Information

For shipping inquiries, please contact us through our Contact page.